Last Update: 04/11/2024
1. Shipping Timeframe
Orders placed on the istanbullu.co.uk website typically have a processing/handling time of 0-1 business days (Monday to Saturday) before they are shipped. Once your order has been shipped, it will take an estimated as specified below.
3-5 working days free delivery to United Kingdom. (Monday to Saturday)
1-3 working days paid delivery to United Kingdom (Monday to Saturday)
Order Cutoff Time: 6:00 PM GMT (Monday to Saturday)
Please contact us at contact@istanbullu.co.uk if you have time frame so we can check what we can do for you,
Please note that delivery times may vary depending on your location and external factors.
Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notfiy you via email upon delivery of your order.
2. Shipping Destinations
We currently offer shipping services to all over United Kingdom.
3. Shipping Providers
We partner with reputable shipping carriers like Royal Mail, Evri to ensure the safe and timely delivery of your orders. The choice of shipping carrier may vary depending on the shipping destination and the nature of the items being shipped.
4. Shipping Fees
Shipping is free to all countries we work – No minimum order value!
We have paid expedited shipping service to customers who have time frame costs £12.99 flat fee.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment.
6. Shipping Address
Please ensure that your shipping address is accurate and complete to avoid any delays or issues with your order’s delivery. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us at contact@istanbullu.co.uk as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes may not be possible.
8. Delays and Exceptions
While we strive to meet our estimated delivery times, please be aware that external factors, such as adverse weather conditions, holidays, or unforeseen circumstances, may cause delays in shipping. We appreciate your understanding in such situations.
9. Contact Us
If you have any questions or concerns about our Shipping Policy or your order’s delivery, please contact us at contact@istanbullu.co.uk (Mon to Sat | 10:00 AM to 8:00 PM GMT) We are here to assist you and ensure your satisfaction.
Thank you for choosing Istanbullu! We value your trust and look forward to serving you with a seamless shopping and shipping experience.